QCHI Regional Managers Conference 2025 Agenda

Monday
May 19


8:00 – 8:15am Front Lobby
Check-in
8:15 – 8:30am Grandview
Welcome and Kick-off
Hosted by Darrin Andersen and Kevin Biehl
8:30 – 9:00am Grandview
Compliance Update
Hosted by Josh Ditmore
9:00 – 10:00am Grandview
RM Review
Hosted by Bill Banker and Mike O’Kain
10:00 – 10:30am Break Room
Break
Hosted by Ecommerce
10:30 – 12:00pm Grandview
RM Review Continued
Hosted by Bill Banker and Mike O’Kain
12:00 – 1:00pm Break Room
Lunch
1:00 – 2:00pm Training Room
Local Store Marketing
Hosted by Kaycie Henry
2:00 – 3:00pm Training Room
Store Manager Training
Hosted by Nina Robinson and Alyssa Jeffress
3:00 – 3:30pm Break Room
Break
Hosted by Legal and Compliance
3:30 – 4:30pm Training Room
Lead Gen
Hosted by Kaycie Henry
4:30 – 5:00pm Training Room
Hackers and Phishing
Hosted by Bill Elvin
6:00pm 15918 W 88th St, Lenexa, KS
Dinner at Red Door Woodfire Grill

Tuesday
May 20


8:30 – 10:00am Grandview
Delinquency Management Goals, Expectations, and Best Practices
Hosted by Bill Banker and Mike O’Kain
10:00 – 10:30am Break Room
Break
Hosted by Product Strategy
10:30 – 11:30am Grandview
Performance Review Workshop
Hosted by Dale Long and Kieyata Walrod
11:30 – 12:00pm Grandview
Digital Customer File
Hosted by Matthew Gould and Lovell Johnson
12:00 – 1:00pm Break Room
Lunch
1:00 – 2:00pm Training Room
AM Conference Discovery
Hosted by Nina Robinson and Matthew Gould
2:00 – 3:00pm Training Room
Talking with TOPS Continued
Hosted by Matthew Gould
3:00 – 3:30pm Break Room
Break
Hosted by Collections
3:30 – 4:00pm Training Room
Talking with TOPS
Hosted by Matthew Gould
4:00 – 5:00pm Training Room
Collections and Small Claims
Hosted by Lovell Johnson
6:00 – 8:00pm 10611 Nall Ave, Overland Park KS
Top Golf

Wednesday
May 21


8:30 – 9:00am Grandview
LNCT Update
Hosted by Nina Robinson
9:00 – 9:30am Grandview
Release Review and BLC
Hosted by Matthew Gould and Alyssa Jeffress
9:30 – 10:00am Grandview
Mobile App
Hosted by Cala Poltera
10:00 – 10:30am Break Room
Break
Hosted by Internal Audit
10:30 – 11:30am Grandview
Underwriting Roadmap
Hosted by Kyle Sterneckert
11:30 – 12:00pm Grandview
Goodbye!